I create and design hand forged jewelry that is SIMPLE, UNIQUE and MEANINGFUL. I design, craft and ship every piece from our studio in Sandwich, MA. I use sterling silver, gold-filled, 14k gold, gemstones, sea glass, freshwater pearls, and vintage glass in my creations. Each letter is individually stamped by hand making every piece it’s own unique creation! Also, the letters will not be perfectly straight- this adds to the charm of a handstamped, handcrafted piece! The spacing in between letters and names will not be perfect either.
Refunds & Exchanges
Need to make a return or exchange? It’s easy!! Email email@example.com or call 508-982-4893. Provide us the order number if you have one (a receipt or confirmation number is helpful, but not necessary). Explain what the issue is and I will be glad to provide a solution for you!
Care and Cleaning
My jewelry is not waterproof, I recommend removing when showering or swimming.
To clean your piece I recommend using the small polish pad that is sent with your package. I do offer free cleaning on all of our jewelry. Please send your charms back to us and I will get your pieces restored!
All sterling silver naturally tarnishes, and there are many different factors- climate, lotions, etc., that might cause your piece to tarnish faster than others. The polish pad I send you with your order will definitely help. Storing your piece in an airtight plastic baggie when not worn will also help.
We accept Visa, Mastercard, American Express, and Discover credit cards.
Massachusetts Sales tax will be added to any applicable orders required.
Shipping & Delivery
Orders leave our studio in 7-10 days (“Ready to Ship” items leave our studio in 2-3 days). USPS Standard First Class has limited tracking and no insurance. UPS Ground has tracking and includes insurances. UPS Next Day Air is $32.95 in addition to product purchases. During certain peak seasons (Christmas, Mother’s Day, Valentine’s Day) shipping may take longer. I do my absolute best to get orders out in a timely manner! PLEASE NOTE- Unfortunately, once shipped I can not control how fast the USPS or UPS gets your order to you.
I ship USPS First Class that has very limited tracking and USPS Priority Mail. When your order leaves our studio I will send an email that includes your tracking number.
I am happy to ship internationally via USPS Priority. International shipping typically takes 1-3 weeks to arrive. I am not responsible for any customs fees that may be charged. Please check with your countries Custom’s office to see if there will be fees added.
Order Status and Tracking
To check the status of an order, or request a change to an order, or get shipment tracking information, contact me at firstname.lastname@example.org or 508-982-4893.
Sales and Promotions
All sales and promotions are valid only during the stated promotional time period. Sale offers cannot be applied to previous purchase, nor can they be combined with other offers. Only one coupon code or offer can be used at a time. Sale offers cannot be applied to an item after is has gone out of stock. Any promotional offers may be modified or terminated at any time without notice.
Gift certificates are available for purchase and are perfect for a last minute gift. You will receive your gift certificate code immediately via email. Gift certificates or gift cards cannot be returned.
Wholesale accounts are available to brick and mortar retailers with a valid resale license. Please email email@example.com or call at 508-982-4893 for more information.
Swirls Jewelry respects the privacy of all our customers. None of your information will be shared outside Swirls Jewelry unless approved by you. Even internally, I restrict access to your information to those individuals who need it to provide you with products or services available from Swirls Jewelry.
Thank you for shopping with Swirls Jewelry! Please email me with any questions or comments as I am always ready to serve you better!